If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the item. If the item is no longer available, Noor Jouels may, in its discretion, replace with like-kind.
Fine jewellery is not impervious to normal wear, activities or trauma. This is particularly true for rings since hands are regularly subjected to considerable abuse. We do not provide warranties for damage due to normal wear, product loss, loss of stones or theft. Please contact us if you have any questions or would like to return your item(s) to take advantage of our free warranty or request additional repair work needed to service your Noor Jouels jewelry.
If at any time you wish to upgrade your standard simulate, we will let you apply the original purchase amount towards your new Superior Diamond Alternative.